Working at Rémy Cointreau since April 2018
Current position: IT Director Workspace and Infrastructure for the Americas region
Based in New York City

3 key skills to work in your team?
Working in our IT team requires a blend of critical abilities, starting with foundational technical and troubleshooting proficiency, possessing core knowledge of hardware, software, and networks to efficiently diagnose and resolve a wide range of technical issues. Versatile communication and collaboration, which involves clearly explaining technical matters to non-technical users and working effectively with teammates to share knowledge and solve problems. Finally, strong analytical and integrative problem-solving, enabling team members to critically analyze system interactions, diagnose complex issues, and develop innovative solutions.

What does your role as IT Director Workspace and Infrastructure entail?
As an IT Director, I translate business objectives into a long-term technology roadmap. I provide strategic direction to my team, ensuring our IT infrastructure scales with the company while managing capital investments and vendor partnerships that drive operational efficiency.

What are your daily missions?
My daily mission is to architect and lead the workspace strategy that empowers our workforce to collaborate securely from anywhere. Beyond simple access, I focus on driving operational excellence by integrating tools and workflows. I oversee the lifecycle of our infrastructure to ensure it is not just functional, but a catalyst for employee productivity.

What are some key challenges?
Key challenges for IT workspace teams include high demand with sometimes limited resources, navigating complex technical integrations, and managing effective communication with users.

How is your team structured?
Reporting to the Regional CIO, I lead a multi-layered team composed of internal specialists and strategic external partners. I directly oversee the IT Workspace team in our NYC office, while managing the delivery of remote support. My focus is on ensuring these teams operate as a unified ecosystem to provide a seamless digital employee experience.

Would you have a fun anecdote or best memory to share about your professional life?
Fun Fact: from unplugged cables to closed camera shutters, many ‘complex’ IT problems are simple fixes. We usually say that a laptop reboot solves 50% of issues. For IT pros, empathy and clear explanations are as crucial as technical skills.

Working from home: how does the IT team manage to support employees remotely?
Our robust remote infrastructure has transformed how we engage with and support our global workforce. By prioritizing secure, high-performance network access, the IT team has eliminated service interruptions and ensured seamless productivity from any location.

What made you want to join the Rémy Cointreau Group?
My move to Rémy Cointreau was motivated by the prospect of a more fulfilling professional trajectory. I was seeking an environment that offered not just stability, but also a rich heritage and a clear sense of purpose. The chance to contribute to a world-renowned portfolio of exceptional spirits and to grow within an organization that values both its legacy and a sustainable future presented a truly compelling vision for my career.

What do you feel makes Rémy Cointreau special?
Rémy Cointreau’s philosophy of “Terroir, People, and Time” is the bedrock of its success. The company empowers its employees, who are the guardians of a centuries-old knowledge and skills, fostering a culture of excellence and collaboration with a unique rewarding work environment.

Any insight for a future candidate?
When you join Rémy Cointreau you become part of a legacy of excellence and innovation. You will contribute to the success of world-renowned brands while advancing your career. We are a family-owned group that nurtures talent and is committed to long-term development.